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Resources

Warranty Policy

Here at LED Light Upgrade, we believe that a quality product deserves a great warranty. Our full warranty policy is below, to answer any questions you may have about our warranty and it's coverage. 

Length of Warranty Period

All products from LED Light Upgrade come with a 2 year warranty. This covers any defects in workmanship, shipping and handling damages, or anything else that could be our fault. We require that the unit be shipped back to LED Light Upgrade prior to isssuing credit. We do pay return shipping on all items. Once the item is back at LED Light Upgrade, we will perform an inspection and issue your refund as we decide. 

All products in the commercial category have a 5 year warranty. This warranty has the same conditions as the standard 2 year warranty above.

What This Warranty Covers

This warranty guarantees that your light or accessory will not fail for the warranted period, or we'll either send you a new unit or refund your purchase price if the item is defective.  Our warranty includes covering return shipping, and if you had your lights installed by LED Light Upgrade, it includes free installation of the warranty part. This warranty does NOT cover any issues due to incorrect installation, user damage - e.g. headlights on a vehicle in a wreck, or voltage out of the specified range.

How to Request Warranty Coverage

We try to do the best we can to take care of our customers. In the unfortunate event that one of your lights fail under the warranty period, just contact us with one of the following methods. Chat, Phone, Email, or the Contact Form on the our contact page. Please provide your name, email, and order number to speed up our processing. We will do our best to assist you and get your issue handled promptly. 
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